These items are not eligible for return, so please read the description thoroughly, and review all photos. For custom/personalized items, please make sure information is accurate, and review conversations. Loving care is taken in carefully packing your item(s) for shipping. Should an item arrive damaged or if there is an error in color, personalization, etc., please contact me immediately and the item will be replaced. My goal is to provide superior items at excellent prices, and to have happy, satisfied customers. Thank you, and Happy Shopping!