SHOP POLICIES
I've been creating polymer clay Christmas ornaments and miniatures for over 25 years.
My goal is to provide superior items at excellent prices, and to have happy, satisfied customers.
Thank you, and Happy Shopping!
1:ORDERS
2:SHIPPING
Each hand sculpted polymer clay piece is my own unique, original design. I do not use patterns or molds, so each piece - although similar - is one of a kind different. Only polymer clay is used - no paints or dyes. Embossing powders and glitters are used on some pieces to add a little "glitz". I'm always happy to work with customers to create something especially for them. I specialize in custom dog and cats Christmas Ornaments - as well as other pets -
Don't forget to take a look at my Family Ornaments. Each on can be personalized with names and the year. Contact me if you'd like to make additions - such as the family pets, the family name, or a special event, place, or occasion. My goal is to make an ornaments especially for you and your loved ones.
Purchases are usually shipped within 1 - 2 business days. Custom orders are usually shipped within 3 - 4 days, depending on the number of items in the order. Shipping is done via USPS. Tracking information will be provided at the time the purchase is shipped.
3:GIFT SHIPPING
Upon request, I am more than happy to include a simple gift note inside the package
4:RETURNS
These items are not eligible for return, so please read the description thoroughly, and review all photos. For custom/personalized items, please make sure information is accurate, and review conversations.
Loving care is taken in carefully packing your item(s) for shipping.
Should an item arrive damaged or if there is an error in color, personalization, etc., please contact me immediately and the item will be replaced.